- wvm Berlin
- Full_time
Warranty Management Technician (m/f/d) / Warranty Manager – Real Estate, Berlin
Apply nowAbout us
Challenging and rewarding—your responsibilities are impressive.
- You’ll be the first point of contact for our contract partners during the warranty period.
- You’ll communicate with our contract partners clearly, courteously, and professionally, both in writing and verbally.
- You’ll handle warranty claims independently and with a focus on finding solutions within the warranty period.
- You’ll negotiate quotes, hire contractors, and coordinate schedules to ensure that all parties involved are perfectly aligned.
- You will monitor and document the resolution of defects, conduct inspections, and ensure that all defects are fully rectified.
- You will oversee property inspections and carefully document all procedures.
- Together with the construction management, project management, and specialist planners, you ensure smooth collaboration.
- You handle correspondence with insurance companies as well as provide support on legal matters.
- By evaluating and summarizing expert reports, you support the preparation of procedural and legal steps.
Role tasks
You're the perfect fit for this position—your profile matches it perfectly.
- Your foundation: a completed technical or trade apprenticeship in the field of building construction, combined with business acumen.
- Experience matters: several years of professional experience, ideally with knowledge of industry standards and the VOB, as well as in the field of building services engineering.
- Service is your thing: You’re service-oriented and always ready to listen to our contractual partners.
- Communication comes naturally to you: You present yourself confidently and persuade others with clear language.
- You’re a skilled negotiator: You achieve your goals with skill and assertiveness.
- You enjoy taking on responsibility: Reliability comes naturally to you.
- Organization is your strength: You work in a structured and independent manner.
- Digitally savvy: You’re proficient in MS Office.
- Language flexibility: Good English skills are a plus.
- Class B driver’s license.
Requirements for the position
We're exactly the right choice for you—here's what we offer
You can expect an interesting, varied role in an agile team with flat hierarchies. You can also look forward to a personalized onboarding process that introduces you to all areas of the company, attractive performance-based compensation, and numerous benefits and personal development opportunities. Flexible work schedules within core working hours and remote work are available.
At the wvm Group, you’ll take responsibility for results. Projects are developed collaboratively but managed within clearly defined roles. This requires independence, decision-making ability, and a commitment to implementing initiatives effectively.
We value personal interaction—not only in our modern, well-equipped offices in central Cologne’s Südstadt district and in Berlin at Potsdamer Platz, but also at our team events and celebrations.
In addition, we offer you the following:
- A forward-looking workplace in a successful company
- A company pension plan with an employer contribution
- Supplementary health insurance, e.g., for dental work and preventive care, as well as the option for tech and bike leasing
- A generously subsidized membership with Urban Sports and Corporate Benefits
- Mobility through a Germany-wide public transit pass
- The option to rent an apartment from the private housing market